Refund Policy
Last updated: 27 June 2026
This policy explains how refunds are handled for bookings at Gonpapa Homestay. It works together with our Cancellation Policy.
When refunds apply
Refunds are issued based on when you cancel, as set out in our Cancellation Policy. Any advance you have paid is refunded according to that timeline.
How refunds are made
Approved refunds are returned through the same method used for payment wherever possible (for example UPI or bank transfer). If that is not possible, we will agree an alternative method with you.
Processing time
We aim to start approved refunds within 3 working days of confirming the cancellation. Depending on your bank or payment provider, the amount may take a few additional days to appear in your account.
Non-refundable cases
- No-shows or cancellations made less than 3 days before check-in (per the Cancellation Policy).
- Early check-out: charges already incurred for the booked nights are not refunded.
Emergencies
This region can be affected by weather, landslides and road closures. In cases of genuine emergency we will always try to be fair, and may offer a rescheduled stay instead of, or in addition to, a refund.
Contact
Gonpapa Homestay
Dirang, Arunachal Pradesh 790101, India
Phone: +91 98627 38194
Email: sangkhandu20178@gmail.com